2019-2020 Undergraduate Catalog 
    
    Dec 13, 2019  
2019-2020 Undergraduate Catalog
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COUN 220 - Helping Skills in Face to Face and Online Settings

3 Credit Hours
Explores effective helping skills and how they are changing with new technologies. Covers basic attending skills, reflective listening, mediation skills, and other communication strategies, in both face-to-face and online (e.g. e-mail, social media) contexts. Students will learn to communicate more effectively and understand how communication differs when mediated by technology.



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