Nov 01, 2024  
2013-2014 Undergraduate Catalog 
    
2013-2014 Undergraduate Catalog [ARCHIVED CATALOG]

About the University


 

University Governance and Administration
Historical Background
Accreditation
Administrative Policies
University Fees
Student Financial Aid
Student Affairs and Academic Services
Department of Conferences
Department of Professional and Personal Development
Advanced Studies

UNIVERSITY GOVERNANCE AND ADMINISTRATION

 
BOARD OF TRUSTEES        
         
Ex-Officio Members From Congressional Districts District Service Begins Term Ends
         
Governor, State of Tennessee J. Brian Ferguson First 2011 May 31, 2017
         
Commissioner of Education Raja J. Jubran Second 2012 May 31, 2013
         
Commissioner of Agriculture Vicky B. Gregg Third 2012 May 31, 2018
         
President, The University of Tennessee Don C. Stansberry, Jr. Fourth 2002 May 31, 2014
         
Executive Director, Tennessee Higher Education Commission James L. Murphy, III Fifth 2003 May 31, 2015
         
  Tommy G. Whittaker Sixth 2011 May 31, 2017
         
  Anne Holt Blackburn Seventh 2006 May 31, 2012
         
  Betty Ann Tanner Eighth 2008 May 31, 2014
         
  George E. Cates Ninth 2007 May 31, 2013
     
     
  Service Begins Term Ends
From Anderson, Bedford, Coffee, Franklin,
Lincoln, Moore, and Warren Counties
 
Charles Wharton 2006 May 31, 2018
     
From Davidson County    
Spruell Driver, Jr. 2005 May 31, 2017
     
From Hamilton County    
John N. Foy 2008 May 31, 2014
     
From Knox County    
Charles Anderson, Jr. 2007 May 31, 2013
Douglas A. Horne 2007 May 31, 2013
     
From Shelby County    
Karl Schledwitz 2005 May 31, 2014
Monice Moore Hagler 2008 May 31, 2014
     
From Weakley County    
D. Crawford Gallimore 2008 May 31, 2014
     
Student Members    
Teresa K. Fowler 2011 May 31, 2013
Shalin N. Shah 2012 May 31, 2014
     
Faculty Members    
Janet M. Wilbert 2011 June 30, 2013
Victoria S. Steinberg 2012 June 30, 2014
     
Officers of the Board
Governor Bill Haslam, Chair
James L. Murphy, III, Vice Chair
 
UNIVERSITY OF TENNESSEE ADMINISTRATION
Joseph A. DiPietro, President
Keith Carver, Executive Assistant to the President
Sylvia S. Davis, Vice President for Strategic Planning and Operations          
Larry R. Arrington, Chancellor of the UT Institute of Agriculture
Anthony Haynes, Vice President for Government Relations and Advocacy
Linda Hendricks, Vice President for Human Resources
Mary H. Jinks, Vice President of Public Service
David Millhorn, Executive Vice President and Vice President for Research and Economic Development
Catherine S. Mizell, General Counsel and Secretary
Johnnie Ray, Vice President for Development and Alumni Affairs
Sandy Jansen, Executive Director, Audit and Consulting Services
Charles M. Peccolo, Treasurer, Chief Financial Officer and Chief Investment Officer
James Perry, Interim Chief Information Officer
Theotis Robinson, Vice President and Diversity Advisor
Steve J. Schwab, Chancellor. University of Tennessee Health Science Center                              
Lofton Stuart, Executive Director, University of Tennessee National Alumni Association
Katie High, Vice President for Academic Affairs and Student Success
 
KNOXVILLE CAMPUS ADMINISTRATION
Jimmy G. Cheek, Chancellor
Susan D. Martin, Provost and Senior Vice Chancellor for Academic Affairs
Chris Cimino, Vice Chancellor for Finance and Administration
Scott Rabenold, Vice Chancellor for Development and Alumni Affairs
Taylor Eighm, Vice Chancellor for Research and Engagement
Dave Hart, Vice Chancellor and Director of Athletics
Margie Nichols, Vice Chancellor for Communications
W. Timothy Rogers, Vice Chancellor for Student Life
 
DEANS
Caula A. Beyl, Dean, College of Agricultural Sciences and Natural Resources
Scott Poole, Dean, College of Architecture and Design
Theresa M. Lee, Dean, College of Arts and Sciences
Stephen Mangum, Dean, College of Business Administration
Michael O. Wirth, Dean, College of Communication and Information
Robert Rider, Dean, College of Education, Health, and Human Sciences
Wayne Davis, Dean, College of Engineering
Douglas A. Blaze, Dean, College of Law
Victoria Niederhauser, Dean, College of Nursing
Karen Sowers, Dean, College of Social Work
James P. Thompson, Dean, College of Veterinary Medicine
James J. Neutens, Dean, Graduate School of Medicine
Tim Cross, Dean, UT Extension, University Outreach and Continuing Education
Steven Escar Smith, Dean of University Libraries
Carolyn R. Hodges, Vice Provost and Dean of the Graduate School
Maxine Thompson Davis, Dean of Students

http://www.utk.edu

The University of Tennessee, Knoxville, is the state’s flagship institution offering comprehensive programs of undergraduate, graduate, and professional education, research, and public service throughout Tennessee.

UT Knoxville ranks in the top tier of public research universities and its student quality increases with each entering class. Meanwhile, new scholarships have made the university more accessible to students throughout the state. The  university offers more than 300 degree programs to its 27,500 students, who come from every county in Tennessee, every U.S. state, and more than 100 nations. A faculty of almost 1,400 provides high-quality educational experiences to students while also performing research and providing public service to the state and nation.

UT Knoxville is a major research institution that attracts more than $130 million in research awards annually. Nationally ranked programs include supply chain management/logistics, nuclear engineering, printmaking, accounting, the master of business administration, law, and social work. The library also ranks as one of the nation’s best.

The university is embracing a major new effort to prepare students to compete and succeed in today’s global society. Objectives of “Ready for the World: the International and Intercultural Awareness Initiative” include increasing the number of students who study abroad and internationalizing the curriculum.

UT-Battelle manages nearby Oak Ridge National Laboratory for the U.S. Department of Energy. UT teamed with Battelle, a global science and technology company, to win a five-year management contract in 2000. The contract was renewed with the highest possible ratings by DOE. The state of Tennessee supports the UT-Oak Ridge partnership with major investments for facilities and world-class scientists. More than 30 joint appointments solidify the partnership. The university and ORNL share focus areas in neutron science, biological science, computational science, and materials science.

Through outreach and public service, the university extends its resources throughout the state and nation. The university has a major impact on statewide economic development, and its continuing education programs extend educational opportunities to working adults.

HISTORICAL BACKGROUND

Blount College, the University of Tennessee’s forerunner, was established in Knoxville in 1794, two years before Tennessee became a state.

Located near the center of Knoxville’s present business district, Blount College was nonsectarian in character, which was unusual for an institution of higher education in that day. The university has remained nondenominational and is said to be the oldest such institution west of the Appalachian Divide.

From the outset, Blount College was all-male, as were most colleges at the time. The restriction was ended in 1892 when the first women students were admitted. The University of Tennessee thereafter was fully coeducational.

In 1807 the state legislature changed the name to East Tennessee College, and in 1826 the present site at Knoxville, the 40-acre tract known as “The Hill,” was acquired. The college’s name changed again in 1840 to East Tennessee University. The Civil War forced the institution to close, and its buildings were used as a hospital for Confederate troops and later occupied by Union forces.

East Tennessee University reopened after the war, and in 1869 the state legislature selected the university as the state’s federal land-grant institution, under terms of the Morrill Act passed by Congress in 1862. This enabled the university to broaden its offerings by adding agricultural and engineering courses to its curriculum, as well as military science, which the Morrill Act required. In the same year, East Tennessee University became the University of Tennessee.

The university has grown almost constantly since then. The medical campus, founded in Nashville and acquired by the university in 1879, moved to Memphis in 1911. The University of Tennessee at Martin, established in 1900 as a private institution, became part of the University of Tennessee in 1927. The University of Tennessee at Chattanooga was established in 1969 when the private University of Chattanooga merged with the University of Tennessee. The Space Institute, a graduate research and education center near Tullahoma, opened in 1964.

The Institute of Agriculture, headquartered in Knoxville, traces its beginnings to 1869 when UT became Tennessee’s land-grant institution, and the Institute for Public Service was founded and brought together several government and industrial outreach programs in 1971.

Today, the University of Tennessee has a presence in each of the state’s 95 counties. In addition to the flagship campus at Knoxville, the UT system includes campuses at Chattanooga and Martin, the Health Science Center at Memphis, and the Space Institute at Tullahoma. Statewide institutes of agriculture and public service have installations throughout Tennessee. The University of Tennessee Board of Trustees governs the statewide institution.

The University of Tennessee counts among its faculty and alumni a Nobel laureate, six Rhodes scholars, seven Pulitzer Prize winners, and eleven NASA astronauts. University of Tennessee alumni number more than 300,000.

ACCREDITATION

Since 1897, the University of Tennessee, Knoxville, has been continuously accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master’s, and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of the University of Tennessee, Knoxville.

ADMINISTRATIVE POLICIES

Inclement Weather Closing Policy

The University of Tennessee, Knoxville, will remain open except in the most severe weather conditions.

The chancellor (or appointed representative) may officially close or suspend selected activities of the university because of extreme weather conditions. When a decision to close is reached, campus and local radio and TV stations will be notified and the notice will be posted on the front page http://www.utk.edu.

If the university is officially closed, certain essential activities such as dining services, facilities services, police, steam plant, health services, and telephone services will continue to operate. Some facilities such as the Library and University Center will, if possible, continue to function as a service to students and faculty. When the university is officially closed, its policy of “Days of Administrative Closing” will apply for staff exempt and staff nonexempt employees.

In the event of inclement weather when the university remains open, all faculty, administrators, and staff will be expected to make every reasonable effort to maintain their regular work schedules, but are advised to avoid undue risks in traveling. Employees who anticipate arriving late or not arriving at work at all should notify their immediate supervisor. Employees have the option of charging their time off to annual leave or leave without pay; or, with approval, they may make up their lost work hours.

In the event of a delayed opening, the chancellor (or appointed representative) will determine a specific time of opening and that information will be distributed to the campus community through the local media and via the front page of http://www.utk.edu.

All faculty and staff are expected to report to their specific work location by the set opening time. Students are expected to report to their regularly scheduled class only if there are 30 or more minutes remaining in the session. For example, if a delayed opening is set for 10 a.m., students who have classes from 9:40 a.m. to 10:55 a.m. should report to that class at 10 a.m. Students who have classes from 8:15 a.m. to 9:45 a.m. should not report to class.

In a delayed opening, all classes scheduled prior to the set time of opening and those that have less than 30 minutes remaining after the set opening time are canceled for the day.

Students will be responsible for any academic work they miss due to absences caused by severe weather conditions. It is the individual student’s responsibility to take the initiative to make up any missed class work, and it is the instructors’ responsibility to provide a reasonable opportunity for students to complete assignments or examinations missed due to such absences.

Faculty members have discretion in determining whether an additional session will be added for the class or if additional work is assigned due to the closure or delayed opening.

EEO/AA/Title IX/Section 504 Statement

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.  

In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University. 

Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN  37996-3560, telephone (865) 974-2498 (V/TTY available) or 974-2440.  Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.

Policy on a Drug-Free Campus and Workplace

In support of the Drug-Free Workplace Act of 1988 (Public Law 100-690) and the Drug-Free Schools and Communities Act of 1989, the University of Tennessee is notifying all students, faculty, and staff of the following university policy approved by the UT Board of Trustees on 21 June 1990.

It is the policy of the University of Tennessee to maintain a safe and healthful environment for its students and employees. Therefore, university policy prohibits the unlawful use, manufacture, possession, distribution, or dispensing of drugs (“controlled substances” as defined in the Controlled Substances Act, 21 U.S. C. 812) and alcohol on university property or during university activities.

Violation of this policy is grounds for disciplinary action – up to and including immediate discharge for an employee and permanent dismissal for a student. Federal and state laws provide additional penalties for such unlawful activities, including fines and imprisonment (21 U.S. C. 841 et seq.; T.C.A. 39-17-401 et. seq.) Local ordinances also provide various penalties for drug and alcohol-related offenses. The university is bound to take all appropriate actions against violators, which may include referral for legal prosecution or requiring the individual to participate satisfactorily in an approved drug use/alcohol abuse assistance or rehabilitation program.

Aside from any university policy considerations, the use of illicit drugs and/or the abuse of alcohol may be harmful to your health. Some of the health risks associated with such use/abuse are

Alcohol Abuse Health Risks

  • Liver damage – cirrhosis, alcoholic hepatitis.
  • Heart disease – enlarged heart, congestive heart failure.
  • Ulcers and gastritis.
  • Malnutrition.
  • Cancer – of the mouth, esophagus, stomach, liver.
  • Brain damage – memory loss, hallucinations, psychosis.
  • Damage to fetus if pregnant mother drinks.
  • Death – 50% of fatal auto accidents involve alcohol; 31% of suicides are alcoholics.

Drug Use Health Risks

  • Overdosing – psychosis, convulsions, coma, death.
  • Long-term use – organ damage, mental illness, malnutrition, death.
  • Casual use – heart attack, stroke, brain damage, death.
  • Needles – infections, hepatitis, AIDS, death.
  • If a pregnant mother uses drugs, her baby can be born addicted or dead.

Individuals who are paid by the University of Tennessee from federal grants or contracts must notify the university of any criminal drug statute conviction for a violation occurring in the workplace within five days after such conviction. The university is, in turn, required to inform the granting or contracting agency of such violation within ten days of the university’s receipt of notification.

Employees and their families needing treatment information should call their local Human Resources, Employee Assistance Program, or the State of Tennessee Employee Assistance Program (800-308-4934). Students needing treatment information should contact their campus Student Affairs Office, Student Health Center, or Counseling Center.

Security Information

In accordance with the Tennessee College and University Security Information Act of 1989 and the Student Right-To-Know and Campus Security Act (1999 Clery Act), the University of Tennessee has prepared a report containing campus security policies and procedures, data on campus crimes and other related information. The UT Security Brochure for the Knoxville campus is available on the Office of the Dean of Students webpage at http://dos.utk.edu, where you may print the entire document for your use. In addition, a free printed copy of this report may be obtained by any student, employee, or applicant for admission or employment from the Office of the Dean of Students, 413 Student Services Building or at the UT Police Department, 1101 Cumberland Avenue.

UNIVERSITY FEES

For the most current listing of tuition and fees at the University of Tennessee, Knoxville, see http://www.utk.edu/bursar.

University fees and other charges are determined by the Board of Trustees and are subject to change without notice. All student fees are due in advance.

All charges and refunds will be made to the nearest even dollar. All charges are subject to subsequent audit and verification. The University reserves the right to correct any error by appropriate additional charges or refunds.

All students must meet the minimum payment requirements by the due date to avoid schedule cancellation.

If you decide not to attend, you must drop all your courses prior to the beginning of classes to avoid assessment of fees. Failure to attend does not cancel registration and associated charges. As of the first day of class, you must officially withdraw from the University.

Late registration fees are applicable to students who register during late registration.

The university is authorized by statute to withhold diplomas, grades, transcripts, and registration privileges from any students until their debts and obligations owed to the university are satisfied.

Part-time students may elect to pay fees computed by semester hour credit (or audit) at the rates shown on the above website, with the total charge not to exceed the regular maintenance fee for in-state students or the maintenance fee plus tuition for out-of-state students.

All students both in- and out-of-state are required to pay the established maintenance fee. In addition, tuition is required of all students who are classified as non-residents for fee assessment purposes.

VOLXpress

VOLXpress is the centralized accounting system of the University of Tennessee, Knoxville. Students may pay their fees via the mail or on the web at http://my.utk.edu/. Through VOLXpress, students receive an e-mail at their University of Tennessee e-mail address indicating their e-VOLXpress statement is available for viewing. The statement includes current tuition and fees, fee waiver information, and past-due amounts, pending financial aid that can be credited toward fees, and any excess funds from scholarships and/or loans.

VOLXpress is a convenient method for students to take care of business from home. Students who register and pay early will receive the greatest benefit if the payment deadlines are observed.

Failure to view a statement does not relieve the student of his/her obligation to pay on or before the due date.

University Program and Services Fee

http://www.utk.edu/bursar/volxfees.html

Students registered for classes at UTK must pay the Programs and Services Fee. The fee is used to pay for costs related to several UTK facilities including the Aquatics Center, Student Health Service, and the University Center as well as student activities and publications, and the Student Government Association. The fee is assessed in two parts, the Programs and Services Fee – Primary and the Programs and Services Fee – Health. On the first official day of classes and beyond, the Program and Services Fee becomes a non-refundable fee. Questions should be addressed to the Dean of Students Office.

Programs and Services Fee – Primary

Students registered for classes at UTK must pay the Programs and Services Fee – Primary portion. Students may not purchase student athletic tickets unless they have paid the maximum. Students enrolled for fewer than 9 semester hours but with a minimum of 6 hours, may elect to add the difference between the amount of the fee they have already paid and full Program and Services Fee. On the first official day of classes and beyond, the Program and Services Fee becomes a non-refundable fee. Questions should be addressed to the Dean of Students Office.

Programs and Service Fee – Health

Students registered for 9 or more hours at UTK must pay the Programs and Services Fee - Health portion.  Students enrolled for fewer than 9 semester hours but with a minimum of 3 hours, may elect to add the fee. Use of the Student Health Center is limited to students who have paid this portion of the Programs and Services Fee.  Students may not purchase student athletic tickets unless they have paid this portion of the Programs and Services Fee. On the first official day of classes and beyond, the Programs and Services Fee becomes a non-refundable fee. Questions should be addressed to the Dean of Students Office. 

Graduate teaching, research assistants, teaching associates, and fellowship students must pay the University Programs and Services Fee, even if they have a waiver of fees (tuition and/or maintenance).

Any part-time student (minimum of 3 hours) may elect to pay the health portion of the UPSF in addition to the standard prorated assessment. Part-time students enrolled in 6 or more hours may elect to pay the full-time UPSF instead of the standard prorated assessment.

Technology Fee

The Technology Fee is assessed to every student. Revenues will provide improved technical resources and services and will be administered by the Office of Information Technology (OIT). Questions may be addressed to the Web Site http://web.utk.edu/~techfee. E-mail may be sent to techfee@utk.edu.

Graduate teaching, research assistants, teaching associates, and fellowship students, who may have a waiver of fees (tuition and/or maintenance), must pay the appropriate Technology Fee.

The Technology Fee is mandatory and may be refunded on the same percentage scale as maintenance and tuition charges.

Special Course Fee

Academic areas, such as art, biology, chemistry, engineering, music, nursing, business, architecture and physical education, charge fees for certain courses. Refunds on these fees are on the same percentage as maintenance and tuition.

Facilities Fee

The Facilities Fee is a mandatory fee assessed to all students enrolled in credit and audit courses. The fee will be used to provide students with upgraded classroom facilities, expand information technology into the classroom, and fund campus infrastructure improvements. These revenues will be targeted to assist in funding a backlog of campus and classroom projects that will enhance the University’s facilities. The fee will be pro-rated for part-time students.

Transportation Fee

The Transportation Fee is a mandatory fee assessed to all students enrolled in credit and audit courses. The fee is used to provide students with a convenient method of movement around campus. The fee subsidizes the costs associated with the comprehensive campus transit system.

Library Fee

The Library Student Fee is a mandatory fee for all students (excluding Law and Vet Med) enrolled in credit and audit courses. Beginning fall 2012, the Library Student Fee is $10 per semester. The Library Student Fee will be used to fund student services (including library hours), the acquisition of books and electronic resources, and other services, programs, and upgrades in support of learning and research and for the advancement of the UT Knoxville Libraries.

Fees for Courses Not Taken for Credit

Fees for courses audited are the same as for courses taken for credit. For fee purposes, courses listed for 0 credit hours are considered as one-hour courses.

Study Abroad Scholarship Fee

A per student, per semester fee to go towards Study Abroad approved through UT Knoxville. Undergraduate students can apply to receive the Center for International Education (CIE) Scholarship through the Programs Abroad Office (PAO) for approved credit bearing study abroad and International Internship programs.

Late Registration Fee

A late registration fee will be assessed to students who register during Late Registration (including those who were canceled during Priority Registration). Payment of fees must be made by the Late Registration payment due date. This due date is published on the Bursar’s Office website. The Late Registration Fee is non-refundable.

See the Bursar’s Office website for the dates and fees to be assessed during Late Registration.

Late Fee

VolXpress (fee) accounts which have a balance one month prior to the end of a term will be assessed a late fee. The account balance must be paid in order to access registration services, receive a transcript, grades, or a diploma.

Returned Check Service Fee

All checks are deposited the day they are received. A $30 service charge will be assessed when checks fail to clear the bank on which they are drawn. Returned checks will not be redeposited. Cash or certified funds are required for payment of the returned check and service charges.

Any student who does not respond within 2 weeks from the date of the first notice may be assessed an additional $10 Service Charge.

Failure to clear returned checks will result in the forfeiture of all university services, including the receipt of grades, transcripts, schedule of classes, and check writing. Failure to pay may also result in additional late fees, collection costs, and reasonable attorney fees.

Deferred Payment Plan

The Deferred Payment Plan (DPP) is available to students in good financial standing. Eligible students may enroll in a payment plan at the MyUTK Portal. The DPP permits eligible students to pay 50% of the total term charges plus a $30.00 service charge on or before the published due date of each term. After the first installment of 50% payment is made, the second installment (half of the remaining balance) is due approximately 45 days later, with the final balance due approximately 15 days later. A $35.00 late fee will be assessed if installments are not paid on or before each due date whether or not the student receives a reminder e-statement. All unpaid fees and charges must be paid in order to access registration services, receive a transcript, grades, or a diploma. All existing rules and policies pertaining to returned checks, refunds, withdrawal from school, dropped classes, application of financial aid to unpaid accounts, reinstatement, service charges and collection costs are applicable to the DPP. Students who are not eligible for the DPP must pay 100% of the total term charges on or before the published due date of each term in order to avoid schedule cancellation. To select the deferred payment plan, go to MyUTK Portal, click on View/Pay Fees and click on the Payment Plan Tab.

Refunds

Refunds are defined as the portion of maintenance and/or tuition and University housing/meal charges due as a rebate when a student withdraws or drops a portion of class hours. Refunds are also processed as a rebate on some fines/penalties paid such as parking fines, library fines, etc. Once a refund is determined to be appropriate, all amounts will be applied toward other outstanding fees/fines owed to the University at the time the refund is issued, including outstanding fees due on the Deferred Payment Plan. Any remaining refund balance will be refunded to the credit card charged, or via ACH direct deposit or mailed to the student’s billing address. Set up your refund profile at MyUTK, view/pay fees, profiles.

Refund/Charge of Fees for Withdrawal

(DROP ALL CLASSES)

After payment of fees, withdrawal for the semester must be by official notification via MyUTK or to the Office of the University Registrar, 209 Student Services Building. Failure to attend class does not automatically withdraw or drop a student from college or class.

The effective date of the withdrawal is the date the withdrawal office is notified by completion of the official withdrawal request form. The appropriate percentage of fees (maintenance and tuition, facility, transportation, and technology fees only) will be charged unless this action is completed by the close of the day before the first official day of classes for the semester. Failure to notify the withdrawal office promptly when withdrawing could result in a larger fee assessment. Withdrawal does not cancel fees and charges already incurred. All charges and refunds will be made to the nearest even dollar.

The drop/add procedure cannot be used to withdraw from school for the semester. See the Bursar’s Office website for the dates and percentage charges for the semester in question.

Financial Aid Withdrawals

(REPAYMENTS)

Repayments are defined as the portion of aid, received by a student after university direct charges have been paid by that aid, which must be repaid when a student withdraws or is dismissed. The amount of repayment is determined by the Refund/Charge percentages stated previously.

Refunds and repayment to the Title IV programs are determined according to the formula published in the current Federal Student Financial Aid Handbook. The Office of Financial Aid and Scholarships is responsible for calculating the amount of the refund and/or repayment and distributing the correct amount back to the financial aid program(s) according to the Refund/Repayment Allocation Policy.

Refund/Charge of Fees for Dropped Courses

(CONTINUE WITH A REDUCED COURSE LOAD)

Students who drop courses and continue with a reduced load are eligible for a refund only if the sum of charges computed at the semester-hour rate for the hours continued, plus the percentage assessed for the hours dropped, results in an amount less than that paid. A course on a student’s schedule is officially dropped, and the drop becomes effective, on the date the change of registration form is processed or the date the drop was entered on MyUTK. Any refund due for dropped courses will be made after the drop deadline. See the Bursar’s Office website for the drop charge/percentage refund for the semester in question.

Waiver of Fees

Graduate assistants, teaching assistants and associates, research assistants- if an appointment terminates during the term, the student owes the appropriate fees from the termination date until the end of the term.

Graduate students are not eligible for University of Tennessee employee spouse/dependent discounts.

VolCard

The VolCard is issued to a new student after admission at the appropriate university level or anytime during the year to all students. The VolCard is used in nearly all aspects of campus life to obtain services. Many students have established VolCard accounts, meal plans, or Dining Dollar accounts which are accessed through use of the VolCard ID.

These cards are non-transferable and may not be duplicated. The VolCard must be carried at all times for purposes of identification. Students are responsible for the safekeeping of this card and must immediately report it lost or stolen if the card is not in their possession. Failure to notify the VolCard office will make the student liable for any unauthorized charges to the VolCard accounts, meal plans, or Dining Dollar accounts the student may have.

To obtain a new VolCard or replace a lost or stolen card, report to the VolCard Office, Room 472, South Stadium Hall (located adjacent to Gate 9 at Neyland Stadium) on Phillip Fulmer Way or on the web at utk.edu/volcard. There is a minimum charge of $30.00 for replacement of a VolCard.

STUDENT FINANCIAL AID

The University of Tennessee offers a comprehensive program of financial aid to students who would not otherwise be able to afford to attend. Through these federal, state, and university programs, an eligible student may receive one or more types of assistance. For additional information on any financial aid or scholarship program, please contact the Office of Financial Aid and Scholarships or view information online at http://finaid.utk.edu.

Families applying for financial assistance based upon financial need (grants, scholarships, loans and employment) must complete a Free Application for Federal Student Aid (FAFSA) annually. Families desiring only a UT scholarship based on academics and/or merit are not required to complete federal financial aid applications.

To receive aid from federal student aid programs, a student must have financial need, with the exception of some of the loan programs. Students must also be U.S. citizens or eligible non-citizens, have a valid social security number, have a high school diploma or General Education Development (GED) certificate, be admitted in a degree program, make satisfactory academic progress, sign a statement of educational purpose and a certification statement on overpayment and default, and register with the Selective Service. Students may not receive aid for correspondence, distance education or telecommunications courses unless they are part of an approved associate, bachelor’s or graduate degree program.

When applying for financial aid, the Free Application for Federal Student Aid (FAFSA) must be completed. This information is used in a formula, established by the U.S. Congress, that calculates the Expected Family Contribution (EFC), an amount the student and his/her family are expected to contribute towards the student’s educational costs. Financial need is defined as the difference between the cost of attendance and a family’s EFC.

The University of Tennessee offers three general types of financial aid – scholarships and grants, loans, and part-time employment. These may be awarded individually or in a combination according to the needs of the family and student. Priority in awarding financial aid will be reserved for processed application data received on/before the priority application deadline of February 15. The University of Tennessee is unable to meet full financial need for all applicants; therefore, requests for financial aid are processed on both a date priority and financial need basis.

All students receiving financial aid are expected to maintain satisfactory academic progress standards to remain eligible to receive financial aid. Information on these standards is available from the Office of Financial Aid and Scholarships.

For additional information on application procedures, please contact the Office of Financial Aid and Scholarships, 115 Student Services Building.

Scholarships and Grants

Scholarships

The University of Tennessee scholarship program is made possible through the generosity of funds provided to the university from individuals, alumni, outside foundations, private businesses, and civic organizations. The majority of the scholarship programs are coordinated by the Office of Financial Aid and Scholarships and are awarded based on demonstrated strong academic achievement and financial need. Individual colleges administer some undergraduate scholarships for currently enrolled students. Departments may require a separate application.

All scholarships are highly competitive and there are not sufficient funds to assist all qualified students. Most scholarships are awarded for one year, with the recipients competing for scholarships each year of enrollment.

Federal Pell Grant

Pell Grants are awarded only to undergraduate students who have not earned a bachelor’s or professional degree. A Federal Pell Grant does not have to be repaid. All undergraduates applying for need-based financial assistance from the university must apply for a Federal Pell Grant using the Free Application for Federal Student Aid (FAFSA).

Federal Supplemental Educational Opportunity Grants are for undergraduate students with exceptional need. Priority is given to students who receive a Federal Pell Grant. Students who are full or part-time may apply. Federal SEOG funds are limited, and do not require repayment.

The Tennessee Student Assistance Award

The award is designed to further the educational opportunities to residents of the state who display financial need. Awards cover approximately one-half of the maintenance fees for fall and spring terms. More information may be obtained by writing to the Tennessee Student Assistance Corporation, 404 James Robertson Parkway, Suite 1950, Parkway Towers, Nashville, Tennessee 37243, or on-line at http://www.state.tn.us/tsac.

The Tennessee Education Lottery Scholarship

The award is for Tennessee residents attending a college or university within the State of Tennessee. Recipients must meet minimum academic and state residency requirements as established by the Tennessee State Legislature. Award amounts vary by category and range from $2,000 to $5,500 per academic year. More information may be obtained by writing to the Student Assistance Corporation, 404 James Robertson Parkway, Suite 1510, Parkway Towers, Nashville, Tennessee 37243, or on-line at http://www.state.tn.us/tsac.

Student Loans

Federal Perkins Loan

This is a low-interest loan (currently 5 percent) for students with exceptional financial need as determined by the school. For undergraduate students, priority is given to Federal Pell Grant eligible students. The loan will be issued through the Office of Financial Aid and Scholarships, disbursed and repaid to the Student Loan Department in the University of Tennessee Bursar’s Office. Repayment begins following graduation, withdrawal, or when the student ceases to carry at least half-time enrollment.

Eligibility for the Federal Perkins Loan is determined when the student applies for federal aid using the Free Application for Federal Student Aid (FAFSA). The above regulations and provisions of the Federal Perkins Loan Program are correct as of this printing and are subject to change by federal legislation or regulation.

The University of Tennessee Student Loan

Student loans from university sources are available to currently enrolled students with a 2.0 or higher cumulative grade point average. A loan of an annual maximum of one and one-half times the amount of in-state fees paid per term can be extended up to $4,000. One surety or cosigner who meets specific credit requirements is required for each promissory note and a new promissory note must be completed each year a loan is received. The interest rate is 6 percent per year payable on July 1 of each year.

Federal Direct Loan Program

This is a low-interest loan funded directly through the federal government.

To receive a Federal Direct loan, a student must apply for federal aid with the Free Application for Federal Student Aid. The student must be in good standing with the university and must be enrolled or admitted in at least a half-time degree program. Federal Direct loans are available to students on need-based eligibility and non-need based circumstances. Students determined eligible for the subsidized (need-based) loan program will have interest subsidies paid by the federal government while the borrower is in school. Unsubsidized (non-need based) loans are available to students regardless of need. Interest will accrue while the borrower of an unsubsidized loan is in school. The student has the option to pay this interest on a monthly or quarterly basis or allow it to accrue and capitalize.

Two disbursements of the loan will be made to the borrower; one at the time of enrollment and one in the middle of the loan period. Some first-year undergraduate students who are first time Direct Loan borrowers will not receive the first loan disbursement until 30 days after the day the program of study begins.

Some first-time borrowers must receive Entrance Interview Loan Counseling at the Office of Financial Aid and Scholarships before receiving the first disbursement of loan funds. Charges of up to 3 percent can be deducted from the loan disbursements for federal government loan costs. Repayment will begin no earlier than six months after graduation, withdrawal, or less than half-time enrollment. Certain circumstances may allow a borrower to defer payment or cancel a portion of a loan if requested by the borrower. The above regulations and provisions of the Direct Loan Program are correct as of this printing and are subject to change by federal legislation or regulation.

PLUS Program

Federal PLUS loans are available to parents of dependent students enrolled at least half time in a degree seeking program. This low-interest loan program is available to students in good standing at the University. A PLUS disbursed on or after July 1, 1993 will have a variable interest rate which is determined each June. Charges of up to 3 percent can also be deducted from the loan disbursements for federal government loan costs.

A Federal PLUS may be requested by the parent borrower for up to the student’s cost of education minus any estimated financial aid received. Funds will be disbursed to the school and made co-payable to the parent borrower and the school. PLUS loans are subject to credit checks. Repayment of principal and interest begins 60 days after the final loan disbursement. Certain circumstances may allow the student to defer payment or cancel a portion of a loan if requested by the borrower. The above regulations and provisions of the PLUS program are correct as of this printing and are subject to change by federal legislation or regulation.

Student Employment

Many students are employed part-time in order to supplement financial aid or other sources of support while at the university. Such employment offers valuable aid and develops good working skills. However, the more time spent in employment, the less available for preparing for classes and involvement in campus life, two of the most important factors contributing to academic success. For those who find employment while classes are in session to be necessary, the Office of Financial Aid and Scholarships administers the Federal Work Study Program. Career Services administers the Student Employment Service.

Federal Work Study

The Federal Work Study Program provides jobs for students who have financial need and who must earn a part of their educational expenses. Eligible students are placed in jobs on campus where they can work a maximum of 20 hours per week. Jobs are available in a wide variety of academic departments and other campus units. The rate of pay is above federal minimum wage.

Student Employment Service

The Student Employment Service operates as a central referral agency for all UT students who are eligible U.S. residents. It coordinates listings of part-time employment from both university and private employers with the requests of students seeking employment. Part-time jobs average from 15 to 20 hours per week.

STUDENT AFFAIRS AND ACADEMIC SERVICES

The Office of Multicultural Student Life

http://multicultural.utk.edu

The Office of Multicultural Student Life (MSL) is an integral part of the University of Tennessee, Knoxville and contributes to an inclusive learning environment by enhancing institutional efforts in retaining and graduating students prepared for a diverse global society. We promote the academic success, equality, and leadership development of students through programs and services that holistically address cultural, educational, and civic growth. MSL provides peer mentoring, tutorial assistance, book loans, cultural programming, in addition to diversity training and multicultural education. The Multicultural Mentoring Program is a high impact retention program that provides peer mentoring for first year students. Multicultural programming provides opportunities for all students to learn more about diversity, multicultural experiences, social justice, inclusiveness and community. The tutorial and book loan programs offered through Multicultural Student Life’s academic support unit provide free peer tutoring to students as well as employment opportunities for students. Tutoring is available in basic subject areas such as math, chemistry, and foreign languages, and individual or small group tutoring sessions are available to fit students’ needs. The book loan program was created to help students subsidize the cost of purchasing textbooks. Students may borrow books during the semester free of charge and return the book(s) at the end of the semester.

The Office of Multicultural Student Life is housed in the Black Cultural Center and is located at 1800 Melrose Avenue. It is a testament to the university’s commitment to the entire student population and is a unique landmark structure. The university community is encouraged to visit the facility and take advantage of the opportunities. The Office of Multicultural Student Life, and the Black Cultural Center, is truly a place for all students.

Career Services

http://career.utk.edu

The mission of Career Services is to create opportunities for students, faculty, and employers who seek services from us.

Career Services, located in 100 Dunford Hall, is a university-wide department providing career-related assistance to University of Tennessee, Knoxville students through a wide range of programs and services including:

  • Individual career counseling, career interest inventories, information on majors and careers, and a one-credit career decision-making course; these services are particularly helpful for students who are choosing majors and developing career paths

  • Part-time employment service for students seeking jobs either on-campus or off-campus with a range of employers

  • Access to college consultants, career specialists who meet one-on-one with students to help them refine their job search campaigns for internships and full-time positions and assist them in making a successful transition from college to career

  • Hire-A-VOL, an online resume database system, that allows students to submit resumes for hundreds of on-campus interviews, view internship and job postings and participate in a web resume book

  • Workshops providing instruction on resume preparation, successful interviewing skills, business etiquette, and other topics

  • Annual career fairs including Part-time Job Fair, Fall Job Fair, Spring Job and Internship Fair, and several niche fairs focusing on particular majors which allow students to meet with representatives from hundreds of different organizations to learn about entry-level jobs, internships, and part-time positions.

  • A wide range of workshops and special events designed to help students identify and achieve their career goals.

  • A Disability Careers Office to assist students with disabilities with their career development needs

Students can contact Career Services at 974-5435 for more information or to schedule an appointment.

Center for International Education

http://international.utk.edu

The Center for International Education (CIE), located at 1620 Melrose Avenue, promotes and supports all aspects of international education and international exchanges at the University of Tennessee, Knoxville, both for American students and faculty and for students and faculty from other countries. CIE coordinates the administration of official linkage agreements between the University of Tennessee and institutions of higher education in other countries.

Programs Abroad

The University of Tennessee, Knoxville strongly encourages students to undertake a semester, summer, or academic year of study outside of the United States. Significant time spent abroad increases students’ ability to appreciate other cultures, helps them better understand their own country and its place in the world, and can bolster their resumes. In addition, students gain confidence as they successfully face the unique challenges of living abroad.

The Programs Abroad Office (PAO) can help students find opportunities that meet their needs. Study programs are available in many countries, vary in length from several weeks to a full academic year, and sometimes cost only a little more than it would cost to remain on campus. Financial Aid can be used and credits can often transfer back to fulfill university requirements. Advanced planning helps assure that study abroad does not delay graduation. Throughout the academic year, information sessions are held every weekday in the PAO.

International Scholarships

The CIE coordinates campus administration of three scholarships to support study abroad and international research - the CIE Undergraduate Study Abroad Scholarship, the W. K. McClure Scholarship for the Study of World Affairs, and the Benjamin A. Gilman International Scholarship.

International Students and Scholars

CIE provides information and assistance in matters relating to United States visa issues and U.S. Department of Homeland Security regulations. International student advisors are available to discuss immigration, academic and personal concerns. Student orientation programs conducted at the beginning of each semester facilitate adjustment to the campus and community and provide essential information related to U.S. laws for international students. For visiting J-1 and H-1B scholars there are extensive advising, assistance and weekly orientation sessions.

The International House

The I-House, 1623 Melrose Avenue, is CIE’s on-campus social, recreational and programming center and serves as a meeting place for international and U.S. students, faculty and staff. Culture Nights, formal discussions on global topics, language tables and cooking classes are regular features on the I-House calendar.

The English Language Institute

The English Language Institute provides outstanding English learning experiences to international students from all over the world. ELI offers intensive courses for the improvement of all language skills. ELI instructors emphasize the development of communication skills in listening, speaking, writing, and reading.

The Confucius Institute

The Confucius Institute at UT Knoxville (CI@UTK) represents a collaborative effort between the University of Tennessee, the Hanban Office (Confucius Institute Headquarters) in Beijing, and Southeast University in Nanjing, China. The mission of the CI@UTK is to enrich the teaching and learning of Chinese language and culture to both the UT Knoxville campus and the wider community. CI@UTK will offer for-credit and non-credit Chinese language courses, sponsor cultural events, facilitate exchange activities and serve as a bridge between China and the State of Tennessee. Presently, there are over 300 Confucius Institutes and 500 Confucius Classrooms in more than 100 countries around the world.

The Peace Corps Office

The Peace Corps Office provides information about Peace Corps as well as one-on-one assistance as applicants go through the application process. The Peace Corps is a US government organization that sends volunteers abroad for 27 month terms to work and serve in a community to promote sustainable development, world peace and friendship. The Peace Corps recruiter holds monthly events, attends career fairs and tables around campus.

Contacts

General inquiries to CIE are cie@utk.edu; (865) 974-3177; website http://international.utk.edu. The I-House web address is http://web.utk.edu/~ihouse/ and the phone is (865) 974-4453.

Counseling Center

http://counselingcenter.utk.edu

The Counseling Center is the university’s primary facility for personal counseling, psychotherapy, and psychological outreach and consultation services. The Counseling Center offers a full range of counseling services to all currently admitted students at no charge. These services include individual counseling, group therapy, couples counseling, stress and wellness services, and the opportunity for outreach and consultation. Our mission is to promote the psychological, educational, and social well-being of the students of the University of Tennessee and to help prepare them to be productive members of society.

To access services, students may come to the Center during walk-in hours Monday-Friday from 10:00 a.m. to 3:30 p.m. Anyone experiencing a crisis during the week is seen immediately between 8:00 a.m. and 5:00 p.m. After these hours, students are encouraged to go to the University of Tennessee Medical Center emergency room.

The Center is located at 1800 Volunteer Boulevard and can be reached at (865) 974-2196 or counselingcenter@utk.edu

Disability Services

http://ods.utk.edu/

The Office of Disability Services (ODS) serves students with documented disabilities by providing reasonable accommodations that ensure equal access to the university. To become registered with ODS, students are required to submit an Intake Application Form along with supporting documentation that meets ODS documentation guidelines. Once reviewed, students will have an intake appointment to determine eligible accommodations. At this point, accommodations can begin. For this reason, students are strongly encouraged to register with ODS upon gaining admittance to the university. ODS may also provide accommodations for students with temporary impairments such as broken limbs or other non-permanently disabling conditions.

Eligibility for services is determined on a case-by-case basis and may change over the student’s tenure based on the individual student’s functional limitations. Therefore, students are strongly encouraged to maintain open communication with the Office of Disability Services.

The Office of Disability Services is located in 2227 Dunford Hall, Knoxville, TN 37996-4020 and can be reached via phone at (865) 974-6087 or (865) 622-6566 via video phone.

For an Intake Application, documentation guidelines and/or more information on the Office of Disability Services, visit http://ods.utk.edu.

Educational Advancement Program

http://web.utk.edu/~eap/

The Educational Advancement Program (student support service) is a U.S. Department of Education funded TRIO program designed to provide counseling, academic advising, instructional, tutorial, and mentoring services to students with demonstrated academic needs who are also first generation college students, low income, or who have physical disabilities. The project serves 250 students and provides the following services to those who meet program eligibility criteria after application and interview.

Counseling

Trained professionals offer advice and help students develop personal strategies in matters related to financial aid, learning styles, relations with family and friends, adjustment to college, personal and career decision making.

Academic Coaching

EAP Counselors provide accurate, thorough and personal one-on-one advice about general curriculum and major requirements for majors in every college in the university.

Tutoring

The program employs 35 experienced and knowledgeable undergraduate and graduate students who are trained to provide one-on-one tutoring in a wide range of 100-, 200-, and 300-level subjects. Students receive 2 to 3 hours of individualized assistance per week. Group tutoring is also available.

Strategies for Academic Success

The program provides a series of workshops and seminars that focus on the art and science of becoming a master student. Workshop topics include: the master student philosophy, threats to success in college, learning and thinking, memory enhancement, brain functioning, note-taking techniques, study skills, habits and attitudes, learning styles, test-taking techniques and relaxation methods.

Mentoring

A series of structured cultural and social events is scheduled for selected EAP students centered around the need to develop networking skills. Citizens of the Knoxville metropolitan community are invited to share with students.

Instruction

EAP offers special sections of selected classes with limited class size (25), increased number of class meetings, and empathetic faculty.

MATH 119  – College Algebra
MATH 125 * – Basic Calculus
CHEM 120 *, CHEM 130 * – General Chemistry I and II

Cultural

EAP purchases tickets to the university’s cultural attractions, and theatre events each semester, and joins EAP students to attend and broaden their cultural horizons.

Financial Security

First and second year participants with high financial aid need are provided with additional financial aid after participating in the Educational Advancement Program. The program provides four opportunities for participants to improve their financial security. A series of on-line and interactive discussions about financial literacy are offered each fall, followed by a series of financial aid workshops on securing on and off campus financial aid that is offered each spring. The program also awards four $250 book vouchers each fall after a spring competition, while some 60-70 program participants receive Pell Grant Supplement Grants-In-Aid upon completion of program activities each semester. The Educational Advancement Program office is located on the third floor of Greve Hall, 821 Volunteer Boulevard. (865) 974-7900; fax (865) 974-7903; e-mail mcfadden@utk.edu.

First-Year Studies

http://studentsuccess.utk.edu/students/freshmen/fys101.shtml

The First-Year Studies department is housed on campus at 1817 Melrose Avenue. Hours are 8 am – 5 pm, Monday – Friday. For more information on First-Year Studies courses and programs, visit http://torch.utk.edu/fys, email firstyear@utk.edu, or call the main office at 865-974-3523. 

First-Year Studies is devoted to helping first-year students navigate the academic, social, and personal transitions to college. From small group, faculty-led seminars to courses specifically intended to facilitate student success, FYS actively networks with the academic community to provide for-credit courses that specifically address the needs of the first-year student population (see the course descriptions section of this catalog for a complete listing of courses with descriptions). First-year courses include FYS 100 , FYS 101  and FYS 129 . See course descriptions.

In addition to offering courses for first-year students, First-Year Studies oversees other first-year programs and initiatives, including the UT/Pellissippi State bridge program and the UT LEAD Summer Institute:

UT/Pellissippi State Bridge Program

The UT Knoxville/Pellissippi State Community College dual-admission bridge program is by invitation only and gives students the opportunity for a seamless transition from their freshman year at PSCC to their sophomore year at UT Knoxville. Bridge students live on the UT campus starting in summer and are able to take advantage of services and resources at both UT Knoxville and PSCC throughout their freshman year. Incoming freshmen who are eligible to participate in this program will receive a personal invitation from the UT Knoxville Office of Undergraduate Admissions.

UT LEAD Summer Institute

A competitive, free, five-week program that brings a select group of freshman Promise Scholarship recipients to college for the second summer session. The Summer Institute is a component of the UT LEAD program, which provides academic-year support for all Promise and Pledge recipients. Summer Institute students live on campus while they take summer courses and participate in service learning projects and group outings under the mentorship of undergraduate leaders. For more information on the UT LEAD Summer Institute, visit http://studentsuccess.utk.edu/students/utlead/.

Hearing and Speech Center

http://www.uthearingandspeech.org/

The Hearing and Speech Center, located at 1600 Peyton Manning Pass, offers complete diagnostic and treatment services to all university students with speech and language disorders/differences and/or hearing disorders. The center serves as a clinical observation and education facility for students majoring in speech pathology and audiology. It also serves as a community hearing and speech center providing diagnostic and treatment services for persons of all ages exhibiting communication disorders/differences.

For speech-language services: (865) 974-5451; fax (865) 974-4639. For audiology services: (865) 974-5453; fax (865) 974-1792.

Office of Information Technology

http://oit.utk.edu

The Office of Information Technology (OIT) provides students, faculty, and staff with technology resources available at the University of Tennessee, Knoxville. Information about these resources is available on the OIT website, http://oit.utk.edu.

Email is the official form of communication between the University and students. Students are responsible, regardless of forwarding, to make sure their email information is correct.

Students on the Knoxville campus may access the Internet through wireless or direct Ethernet connections. UT Knoxville’s wireless infrastructure is available in the academic and administrative buildings, as well as the residence halls.

Support for many OIT services is available in the Commons at Hodges Library; services include Walk-In HelpDesk, Student Computer Support, Laptop checkout, and the largest of OIT’s staffed computers. OIT labs are located across campus and feature Windows and Mac computers with a variety of software packages. In addition to computer, scanners and black/white and color printers are also available. Information about the Commons is online at http://commons.utk.edu. Additional information about the OIT labs, including locations, equipment, and software available, refer to the Labs website, http://oit.utk.edu/labs.

OIT HelpDesk, Telephone and Walk-in Support

(865) 974-9900, The Commons, 2nd Floor Hodges Library

http://oit.utk.edu/helpdesk

The HelpDesk is the central point of contact for technology resources managed by OIT. There are multiple ways to get help assistance from the OIT HelpDesk:

  • The Telephone Helpdesk is available 24/7 by calling (865) 974-9900.
  • The Walk-In HelpDesk provides face-to-face consulting in the Commons @ Hodges Library. Hours of operation are available online at http://oit.utk.edu/helpdesk/hours.
  • Research your problems online with the HelpDesk Knowledgebase, http://oit.utk.edu/helpdesk/kb.
  • Contact us online at http://help.utk.edu.

The HelpDesk provides assistance with NetID password resets, Volmail, MyUTK, webpage accounts, Online@UT, computer support, and much, much, more!

OIT Student Computer Support

The Commons, 2nd Floor Hodges Library

Students may obtain free computer support in the Commons funded by the Student Technology Fee. Students can bring their computer (desktop or notebook) to the Commons and receive assistance with:

  • Network registration
  • Installing software
  • Reloading an operating system
  • Removing spyware and viruses
  • Removing unwanted software
  • Troubleshooting network problems

The Computer Support Service Center is located in the Commons at Hodges Library alongside the Walk-in HelpDesk. The hours of operation are posted online at http://oit.utk.edu/helpdesk/hours.

Training Workshops

http://oit.utk.edu/training

Many workshops are offered each semester on a variety of software. These workshops are offered to improve student technology skills, to assist them with the technology required within their academic classes. Workshops include MS Office products, Adobe Creative Suite, and web design. Please refer to http://oit.utk.edu/training for more information.

Research Computing Support

109 Hoskins, http://oit.utk.edu/research

Our mission is to help UT students faculty and staff use computing and analytic methods. The software we support includes ATLAS.ti, LabVIEW, Maple, MATLAB, R, QDA Miner, SPSS, SAS, WordStat, Enterprise Miner and Text Miner. RCS consultants can help you with determining sample sizes, designing surveys and deploying them on web pages, scanning and scoring Scantron forms, acquiring and managing data, analyzing or mining data, text, and images, visualizing data through interactive or presentation graphics, and interpreting the results. We offer comprehensive statistical consulting. Assistance is available by appointment via the Help Desk at 974-9900 or by walk-in at 517 Greve. For details including schedule, see http://oit.utk.edu/research.

Online@UT and LiveOnline@UT

http://online.utk.edu, http://liveonline.utk.edu

Online@UT, the UTK implementation of the Blackboard Learn course management system, allows students to access their course materials anytime and anywhere they have access to the Internet. Students can download class handouts, check grades, participate in online discussions, turn in assignments, take online tests, and communicate with instructors and classmates. LiveOnline@UT, the UTK implementation of the Blackboard Collaborate web conferencing system, allows users to facilitate live, synchronous (at the same time) online class sessions. Using Blackboard Collaborate, users can share documents, present or listen to lectures, and have voice and video conversations in real time.

Parents Association

http://parents.utk.edu/

The UT Parents Association was founded in 2002 to help parents stay involved with their students and develop their own connection to the university. The mission of the Parents Association is to provide support and information to the parents or guardians of UT students and help them become partners with the university in the education and development of every student. The Parents Association keeps parents/guardians informed about critical campus news, dates to remember, resources to ensure students’ academic success, and a host of exciting events taking place on campus. Members of the Association receive weekly e-mail updates, three newsletters each year, and are also eligible to receive discounts at carefully selected local hotels, as well as to attend Family Weekend. Students whose parents/guardians are members are eligible to apply for Travel, Intern, and Volunteer abroad scholarships, and scholarships in the areas of Academics, Leadership, and Service. For further information or questions concerning the Parents Association, call 974-4546 or e-mail parents@utk.edu.

Student Health Center

http://studenthealth.utk.edu/

Health services provided by the university are available to any student who has paid the health fee (either through paying the full University Programs and Services Fee or, if taking fewer than 9 but at least 3 hours, paying the optional health fee). These out-patient services are available continually throughout every term. The health clinic located at 1800 Volunteer Blvd. is open from 8:00 am to 4:30 pm, Monday through Friday (Wednesday – 9:00 am to 4:30 pm). While urgent care needs may be handled on a walk-in basis, appointments should be made in most instances. The Student Health Center will cooperate with students and family physicians in ensuring the continuity of quality health care during the university career.

The State of Tennessee has four immunization requirements for students attending state colleges and universities.

  1. Measles, Mumps and Rubella – All students born after January 1, 1957, must provide proof of immunization with two doses of Measles, Mumps, and Rubella vaccine.

  2. Hepatitis – New incoming students must be vaccinated against Hepatitis B or complete a waiver form acknowledging that they have elected not to be vaccinated.

  3. Meningitis – New incoming students, who live in on-campus housing, must be vaccinated against meningococcal disease or complete a waiver form acknowledging that they have elected not to be vaccinated.

  4. Varicella “Chickenpox” - All students born on or after January 1, 1980 must provide proof of immunization with two doses of varicella vaccine or serology showing immunity to varicella or documentation from a medical facility showing verification of previously being diagnosed with the illness.

This documentation must be provided to the Student Health Center. In addition, Student Health Center recommends that entering college students assure immunity to tetanus/diphtheria, polio, and chicken pox.

IMPORTANT NOTICE: Students who are not in compliance will have a hold placed on their enrollment until they have either met the immunization requirements or have initiated and/or continued the immunization process for the multi-injection immunizations.

Student Judicial Affairs

http://web.utk.edu/~osja/

The Office of Student Judicial Affairs is concerned with the individual rights and responsibilities of students. Staff members serve as advisors to the student judicial system and, when necessary, initiate appropriate disciplinary proceedings.

Students placed on disciplinary probation receive direction, guidance, support, and encouragement. An effort is made to identify and correct problems interfering with academic progress. While on probation, students may be referred to other agencies for help with personal, psychological, and drug/alcohol problems. The office is located at 409 Student Services Building. (865) 974- 3171; e-mail osja@utk.edu.

Office of Student Orientation and Leadership Development

http://sold.utk.edu

The Office of Student Orientation and Leadership Development familiarizes all entering undergraduate students and their parents/guardians with the university’s services and campus resources and provides students with opportunities to develop the skills necessary for leadership. This is accomplished by developing, enhancing, and promoting quality programs and services to educate students regarding campus involvement, student success, and academic life through peer leadership and experiential learning.

Student Orientation

The Orientation Staff is committed to assisting students with their personal and academic transition to the university. The office is responsible for the summer orientation program, specially designed for new students beginning UT in the fall semester. Orientation programs are also offered for students starting UT throughout the year. The Office of Student Orientation and Leadership Development is located in 412 Student Services Building. (865) 974-2435; e-mail orient@utk.edu.

Center for Leadership Development

http://sold.utk.edu

The Center for Leadership Development helps students maximize their potential to get involved outside the classroom by helping students connect to the university. The center offers a variety of programs and services open to any student who wants to enhance his or her leadership skills. By participating in any one of UT’s leadership opportunities students can gain valuable skills that are useful in college and to future employees. Students can be become involved in the Ignite Program, Emerging Leaders Class, Leadership Guides, and Leadership Conference. Student leaders and student organizations can also take advantage of the Leadership Library and request special leadership programs. The center is located in 315F of the University Center. (865) 974-2313; e-mail leader@utk.edu.

Student Success Center

http://studentsuccess.utk.edu

The staff of the Student Success Center is committed to helping students take charge of their success at the University of Tennessee. Through first-year programs, academic support services, educational enhancement programs, the Web site and referral to the university’s other excellent support resources, the staff supports undergraduate student success and persistence to graduation. The Student Success Center’s web site provides students, faculty, staff and parents with a wealth of easy to access information designed to support student success, available not only through the Center’s programs, but also campus academic advising and tutoring/learning assistance.

The Student Success Center  is located on the third floor of Greve Hall on 821 Volunteer Blvd.  In addition, the Student Success Center also offers tutoring and learning assistance resources in Hodges Commons. Students seeking academic support may visit either facility. In addition to providing general academic support for all undergraduate students, the SSC offers core programs including: academic coaching, readmission appeals, academic success workshops, the UT LEAD program, and tutoring and supplemental instruction.

Phone: SSC-974-6641, e-mail studentsuccess@utk.edu. Hours are 8 am – 5 pm Monday – Friday.

Academic Appeals

The Student Success Center assists students with academic problem resolution and works with the Undergraduate Council to assist in the administration of appeals for academic dismissals and university readmission appeals. Grade appeals that have gone through the college dean’s level, and retroactive withdrawal appeals for individual courses are processed through the Office of the Assistant Provost for Student Success. The forms needed for the various academic appeals are located on the Student Success Center’s website http://studentsuccess.tennessee.edu.

UT LEAD Program

The LEAD Program promotes academic excellence and undergraduate success through a support program for students who have been awarded the Tennessee Pledge and/or Tennessee Promise Scholarships. The students participate in special academic coaching programs, first-year seminars, leadership development programs, academic success workshops, and other UT learning opportunities.

Supplemental Instruction

Supplemental Instruction (SI) offers free, out of class, study sessions for traditionally difficult courses. Attendance at sessions is voluntary. SI provides a chance to work together with students in the same class to compare notes, practice problems, discuss important concepts, develop strategies for studying the subject, and to take practice quizzes and exams. Each SI session is facilitated by a student who has successfully completed the course and is trained in collaborative learning strategies. Support is offered in many math and science courses.

Academic Success Workshops

The Student Success Center provides mandatory academic success workshops for students who have been placed on academic probation and for students readmitted to UT following an academic dismissal. The workshops provide students a personalized look at their own academic standing, measurements of the performance level required to meet GPA goals, and concrete suggestions on how to move from probation to good standing.

Academic Coaching

Academic coaches provide students the opportunity to meet one-on-one with someone who cares about their success and who can help them maximize their talents and their educational opportunities. An academic coach will help a student create a personalized action plan that focuses on learning strategies such as time management, goal setting and test preparation. Appointments with an academic coach are made by contacting the Student Success Center via phone (865-974-6641) or email studentsuccess@utk.edu.

Tutoring

The SSC Tutoring Center offers free, walk-in tutoring in select courses in various locations on campus. Tutoring is available in The Commons at Hodges Library. In addition, the SSC, partnering with University Housing, offers tutorial assistance in select residence halls.

The SSC Tutoring Center focuses on traditionally difficult courses like: BIOL 101 * and BIOL 102 *; CHEM 100 *, CHEM 120 * and CHEM 130 *; MATH 113 *, MATH 115 *, MATH 119 , MATH 125 *, MATH 130 , and MATH 141 *; SPAN 123 ; PSYC 110 *. During tutoring sessions, students will work closely with peer tutors who have been trained and have demonstrated proficiency in course content.

Thornton Athletics Student Life Center

The Thornton Center is a comprehensive academic support center for student-athletes; such academic support units are mandated by the National Collegiate Athletic Association. The Center houses study halls as well as computer, writing and math labs. Additionally, the Center offers subject tutoring and academic specialists to help students develop effective learning and study skills. Thornton Center academic counselors meet regularly with student-athletes to assess and evaluate their academic plans and NCAA requirements. In addition, the Career Development/Life Skills program offers programs emphasizing career development, leadership skills, community service and personal development.

Veteran’s Education Benefits

http://registrar.tennessee.edu/veterans_affairs.shtml

Veterans, reservists, and widows or children of certain deceased or disabled veterans, who have been admitted to a degree program, may apply for benefits by contacting the Veterans Affairs Office in room 209, Student Services Building.

Basic military placement credit may be given on the basis of previous honorable active duty to students who are eligible for the Montgomery G.I. Bill Education Benefits. For more information, please contact the Veterans Administration Assistant in 209 Student Services Building, Monday through Friday, or visit our website for more information.

Service members, veterans, and dependents of veterans who are eligible beneficiaries of United States Department of Veterans Affairs education benefits or other governmentally funded educational assistance, subject to the conditions and guidelines set forth in Tennessee Code Annotated 49-7-104 as amended, may elect, upon formal application, to defer payment of required tuition and fees until the final day of the term for which the deferment has been requested. Application for the deferment must be made no later than fourteen days after the beginning of the term, and the amount of the deferment shall not exceed the total monetary benefits to be received for the term. Students who have been granted deferments are expected to make timely payments on their outstanding tuition and fees balance once education benefits are being delivered, and eligibility for such deferment shall terminate if the student fails to abide by any applicable rule or regulation, or to act in good faith in making timely payments. This notice is published pursuant to Public Chapter 279, Acts of 2003, effective July 1, 2003.

Students who are called to active military duty during a term of enrollment should contact the Office of the University Registrar for assistance with withdrawal and readmission procedures.

Women’s Center

The Women’s Center provides essential informational and referral services to UT Knoxville students and faculty. The library’s specialized collection provides books, journals, and brochures about issues and concerns of women. Information is available on a variety of topics including domestic violence, rape, sexual assault, and health issues. The Women’s Coordinating Council is the programming branch of the Center responsible for educational, social, and cultural events pertaining to women’s issues. The Women’s Center is located in 301 University Center. If you need more information or are interested in volunteering, please call (865) 974-1029 or e-mail wcc@utk.edu.

Writing Center

http://writingcenter.utk.edu/

The Writing Center offers free, one-to-one assistance to all writers on The University of Tennessee, Knoxville, campus. Students, faculty, and staff may drop by at any time to get feedback during every stage of the writing process. The trained tutors and up-to-date facility provide a supportive environment where writers can work and get feedback. A variety of reference and writing instruction materials are available for use, as well as computers for those who are working with the Writing Center tutors.

Students enrolled in ENGL 101 * or ENGL 131 * may enroll in ENGL 103 , and those enrolled in ENGL 102 *, ENGL 118 *, or ENGL 132 * may enroll in ENGL 104 . Both ENGL 103  and ENGL 104  are individualized writing workshop courses that meet in the Writing Center for one hour of elective (S/NC) credit.

The Writing Center is located in Room 212 of the Humanities and Social Sciences Building, and there is an after-hours location in the Commons of the Hodges Library. Call 865-974-2611 for specific hours each semester, or email writingcenter@utk.edu.

Department of Conferences

The Department of Conferences, housed in the UT Conference Center Building in downtown Knoxville, provides management services to university departments and faculty or outside groups that desire to hold an educational meeting anywhere in Tennessee or across the United States.

The department assists organizations in designing and managing programs to meet the needs of attendees. The staff provides professional guidance and management for small group meetings as well as for major conventions of several thousand delegates. Consulting and support services can include planning and budgeting, registration, lodging, food services, marketing activities, meeting-site management and other details to ensure a successful event. Some programs qualify for Continuing Education Units (CEUs), which become a permanent record maintained in Conferences and Non-Credit Programs.

Additional information may be obtained at www.outreach.utk.edu/conferences.

UT Conference Center

The UT Conference Center, managed by the Department of Conferences, offers quality meeting facilities and service to university units, business and industry groups, professional organizations, and government agencies. The center is located at 600 Henley Street in downtown Knoxville.

Department of Professional and Personal Development

The Department of Professional and Personal Development provides a comprehensive array of non-credit courses, certificates, and seminars designed to serve the needs of individuals and businesses in Knoxville and surrounding communities. Courses are offered on the university campus, at off-campus locations (including two Oak Ridge classrooms), and on-line. Classes are taught by university faculty, staff, and community experts. Courses also are delivered on-site for business and corporate clients, with instructional services tailored to the needs of each group.

Business topics include professional development, career planning, computer training, and more than 20 specialized certificate programs. Personal interest topics range from photography to art, dance, landscape and garden design, music, and health. There are also courses that meet requirements of the state or other agencies for certification in real estate and financial planning.

Special programming includes Kids U summer camps for rising 4th-12th grade students; Seniors for Creative Learning, a membership-based program focusing on issues and courses for adults 55 and older; and the Smoky Mountain Field School, a program co-sponsored with Great Smoky Mountains National Park offering weekend workshops, hikes, and other adventures.

Additional information may be obtained at www.outreach.utk.edu/ppd.

ADVANCED STUDIES

The Graduate School

Carolyn R. Hodges, Vice Provost and Dean
Joy DeSensi, Associate Dean

Ernest Brothers, Assistant Dean
S. Kay Reed, Assistant Dean

Yvonne Kilpatrick, Director
Kris Bronstad, Thesis/Dissertation Consultant
Catherine Cox, Curriculum Coordinator

A wide range of graduate programs leading to master’s and doctoral degrees is available. The university offers master’s programs in 78 fields, the Specialist in Education degree, doctoral work in 52 fields, two professional programs, and several graduate certificate programs. More than 6,000 graduate and professional students are enrolled on and off campus under the tutelage of 1,500 faculty members.

Complete information concerning graduate study at the University of Tennessee, Knoxville, is available in the Graduate Catalog, published annually and on the Graduate School website http://gradschool.utk.edu.

College of Law

Douglas A. Blaze, Dean
Katrice W. Jones Morgan, Assistant Dean for Student Affairs

http://www.law.utk.edu

The College of Law has, since 1890, continuously sought to provide high quality legal education in a university community. The college offers a professional curriculum leading to the degree of Doctor of Jurisprudence. Two dual degree programs are available in conjunction with the College of Law – the JD-MBA program with the College of Business Administration, the JD-MPH program with the Department of Public Health, and the JD-MPPA program with the Department of Political Science.

Information regarding admission, financial aid, academic policies, extracurricular activities, and student services is available from the Admissions Office, The University of Tennessee, College of Law, 1505 West Cumberland Avenue, Knoxville, Tennessee 37996-1810. For priority consideration, the completed application should be received before February 1st of the year of requested admission.

College of Veterinary Medicine

James P. Thompson, Dean
James J. Brace, Associate Dean, Academic Programs
Michael F. McEntee, Interim Associate Dean, Research and Graduate Programs
Robert C. DeNovo, Jr., Associate Dean, Hospital Administration and Clinical Programs
Dennis R. Geiser, Assistant Dean, Outreach and Organizational Development

The College of Veterinary Medicine, established in 1974, offers a professional curriculum leading to the degree of Doctor of Veterinary Medicine (DVM). The college offers graduate studies leading to the degrees of Master of Science (MS) and Doctor of Philosophy (PhD) with a major in comparative and experimental medicine. Residency training programs in the various clinical specialties are also offered.

The Graduate Catalog contains complete information concerning the programs in the college. Instructions for making application for admission may be obtained beginning June 1 from the Office of the Associate Dean, The University of Tennessee, Knoxville, College of Veterinary Medicine, 2407 River Drive, Room A102, Knoxville, Tennessee 37996-4550. Applications must be received by the Veterinary Medical College Application Service (VMCAS) by October 1 of the year prior to requested admission. All pre-veterinary requirements must be completed by the end of the spring term of the year in which the student plans to enroll in the college.